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Our management team has many years of experience
of Duty Free and other sales promotion operations and is supported
by full back office administration services. For airport operations,
the management team comprises of:
- Team Leaders responsible for each promotion supported
by experienced coordinators based in each terminal who oversee
all Team Spirit activities
- A dedicated account manager with particular responsibility
for all WDF requirements who has extensive product knowledge
combined with long experience of Duty Free regulations and
procedures
- Experienced coordinators responsible for each promotion
in the domestic sector who oversee all Team Spirit activities.
- Team training and selection
- Every member of our Team has been individually assessed
for suitability and potential before acceptance and has
subsequent one-to-one training and ongoing regular appraisals.
The training directly benefits our clients and focuses on
Selling ability
- Knowledge of the product
- Appearance, grooming and manner
We pay particular attention to the necessary pre-promotion
briefings which are vital to ensure that our clients' promotion
targets are achieved.
We are also continually recruiting new members, but only
do so as the result of personal recommendations, and by transferring
successful operatives from our domestic division.
Team assistance
We recognise that even the most dependable of team members
can be faced with emergencies - they can rely upon our support
(both financial and practical) whenever it is needed. This
team support, together with our unique practice of paying
our teams on a regular monthly basis, directly benefits our
clients.
Downloadable Documents
Client Introduction
to Team Spirits (84 Kb)
Team Spirits Terms
of Business (20 Kb)
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