Here is a list of some of the questions that are asked more frequently by Clients investigating using Team Spirits for their promotions, and by potential applicants to Team Spirits and other interested parties.

Of interest to Clients

1. What is the range of coverage provided by Team Spirits?
   Team Spirits is capable of providing cover for most Customer Service and Promotional operations at many Domestic (eg. High Street stores), Events and Exhibitions, and at all Duty Free sites (eg. Airports), throughtout the United Kingdom and Eire.
2. How quickly can cover be provided by Team Spirits?
   Normally, if you can gives us a day's notice we can privde cover for you on the next day. In the case of an urgent need, we can provide cover on the same day 95% of the time - if you called at 10:am, we could have cover ready for you that day.
3. What is payment for Team Spirits members based on?
   Team Spirits members are paid at an hourly rate - claims for payment must be backed by signed Timesheets.
4. How do we make payment to Team Spirits for services provided?
   Once a Job (eg. Promotional Sales operation) as agreed with a Client has terminated, Team Spirits will send an invoice to the Client. Usually, the Client's remittance is expected within 30 days of the receipt of the invoice, and can be in the form of a company cheque or a bank transfer.
5. What happens if we want to employ one of Team Spirits members?
   You may find yourself impressed by the performance of one of our Team members, sufficiently so that you wish to either employ that person as one of your own permanent staff, or you may wish to retain the exclusive rights to the full-time utilisation of that person's services as part of Team Spirits. If this is the case, we would ask that you contact us in the first instance, as there maybe concerns that require negotiation.
   

Of interest to applicants and others

1. Are Team Spirits members entitled to paid holidays?
   No. The reason for this is that you are self-employed.
2. What hours might a Team Spirits member be expected to work?
   Teams Spirits provides 24/7 cover to our Clients, 365 days a year, so this means every Team Spirits member is expected to be able to work at any time on any day including Public Holidays (this also includes Christmas Day) and weekends.
3. Do I get paid overtime if I am required to work longer than my shift?
   No. Again, this is because Team Spirits provides 24 hour coverage - however, premiums will be paid on all Public Holidays (not weekends) including Christmas Day.
4. How would I be paid as a member of Team Spirits?
   Wages are paid by monthly deposit (BACS) into your Back Account only.
5. Who is liable for my Income Tax and other deductions?
   Because you are self-employed, Income Tax and other deductions are entirely your own responsibility. Team Spirits regrets that it cannot be held responsible in such matters. Please contact us for an explanation of why you are self-employed while being a Team Spirits member.
6. How do I apply to become a member of Team Spirits?
   You will need to send us a completed Application Form, for either Domestic Work or Duty-free Work. These can be downloaded from here. You must include two passport-style colour photographs.

   You will also need to send a completed and signed Declaration of Self-Employment - this form can also be downloaded from here.

   You should send the Completed Application Form and Declaration Form to the following address:

   PO Box 166
   Chertsey
   Surrey KT16 8WB
   United Kingdom